Shipping Policy

1. Processing Time

We process orders within 1-3 business days.
If you place an order on a weekend or holiday, we will begin processing it on the next business day.

2. Shipping Options & Delivery Times

Standard Shipping: Delivered within 3 to 7 working days.
Please note that delivery times may vary based on your location, carrier delays, or unforeseen circumstances.

3. Shipping Costs

Shipping rates are calculated at checkout based on your location and chosen shipping method.
We may offer free shipping for orders over a certain amount (please check our website for details!).

4. Tracking Your Order

Once your order is shipped, we will email you a tracking number.
You can use this number to track the status of your order in real-time.

5.Double-Check Your Address

Please ensure your shipping address is correct before placing your order.
We are not responsible for orders sent to the wrong address if it was entered incorrectly.

6. Delays or Lost Packages

If your package is delayed, please reach out to our customer support team—we will look into the issue for you.
If your package is lost, we will investigate the situation and may offer a replacement or refund, depending on the circumstances.

7. Returns Due to Non-Delivery

If a package is returned to us due to an incorrect address or refusal to accept delivery, you may be required to pay for reshipping.
you have any questions, feel free to reach out to our support team at support@nixshop.in, We are happy to help!